Effective date
February 12, 2025
These terms supersede all prior versions and apply to every AxisOS workspace.
Terms
Terms of service
These terms outline what you can expect from AxisOS and the responsibilities you accept when orchestrating AI employees, client workspaces, and integrations on the platform.
Who can use AxisOS
Authorized organizations & invited teammates
You must be able to bind your company to these terms and follow applicable laws.
Support
support@axisos.ai
Use this channel for account assistance, billing questions, or uptime concerns.
Your obligations
Running automations responsibly protects both your organization and your clients. The key expectations are summarized below.
Account responsibilities
Workspace owners control account access, client assignments, and how AI employees operate on their behalf.
- Keep credentials secure and notify AxisOS immediately if you suspect unauthorized access.
- Configure prompts, integrations, and automations in accordance with your own acceptable-use policies.
- Ensure any human approvals or compliance reviews required by your industry remain in place.
Acceptable use
AxisOS is designed for collaborative work. Abusive or unsafe behavior impacts everyone and is prohibited.
- Do not probe, overload, or attempt to bypass platform safeguards, rate limits, or security controls.
- Never upload malicious code, illegal content, or data you are not authorized to process.
- Respect other tenants—no scraping, reverse engineering, or unauthorized access to their information.
Intellectual property
AxisOS owns the software, interfaces, and infrastructure. You own your data, workflows, and generated outputs.
- We grant you a non-exclusive, non-transferable right to use AxisOS while your subscription is active.
- Feedback or suggestions may be used to improve AxisOS without compensation or obligation.
- You may build extensions or integrations if they comply with our policies and applicable regulations.
Billing & termination
Subscriptions renew automatically unless cancelled. We provide grace periods so you can export data when leaving the platform.
- Invoices are due within 30 days; overdue balances may accrue finance charges or trigger suspension.
- Either party can terminate for uncured material breaches with 15 days’ written notice.
- Sections covering confidentiality, indemnification, and limitations of liability survive termination.
The legal fine print
We keep our agreements readable, but certain clauses are essential for operating a secure, reliable service.
Disclaimers
AxisOS is provided as-is and as-available. We make no promises that the platform will be uninterrupted or error free, but we aim for industry-leading uptime and respond quickly to incidents.
Limitation of liability
To the maximum extent permitted by law, AxisOS, its affiliates, and suppliers are not liable for indirect, incidental, or consequential damages. Direct damages are capped at the amounts you paid during the twelve months preceding the claim.
Governing law
These terms are governed by the laws of the State of Delaware, excluding conflict-of-law principles. Disputes will be resolved in state or federal courts located in Wilmington, Delaware.
Questions about these terms?
We are happy to review custom language, support procurement reviews, or answer legal questions. Contact us and we will route your request to the right team.
Email support@axisos.ai