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October 24, 20245 min readMaya Chen, Head of Product Design

Designing Trustworthy AI Teammates

A behind-the-scenes look at the design principles guiding how AxisOS builds AI teammates that teams love working alongside.

DesignCulture

Trust is the core design constraint for AxisOS. We obsess over every interaction so our AI teammates feel dependable. Clear turn-taking, transparent status updates, and gracefully handling uncertainty are non-negotiable.

We prototype conversational flows with real operators to understand where friction emerges. The product mirrors those insights with features like shared timelines, contextual reminders, and easy human overrides.

Designing for trust also means celebrating wins. AxisOS teammates surface highlights, share learnings, and keep cross-functional partners in the loop. It's how we make AI feel less like a black box and more like a true collaborator.

We’re just getting started. As we expand the AxisOS teammate roster, these principles ensure every new agent strengthens—not replaces—the humans they support.

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